Text your own assistant
Connect your mobile or email, then text or email your business number like you’d ask in the app. Changes that wait for you come back with a code: reply YES and the code to approve.
Under Inbox, Channels, add your mobile or email and enter the code we send. From then on, messages from it reach your own assistant, not the inbox.
Ask the way you would in the app: “add Maya to Thursdays weekly”. When a change waits for your OK, you get a short summary and a code. Reply “YES 4821” to approve it. Each code works once, for a day. Money, messages to customers and website changes also come with a link to see the change first.
You choose what it does on its own by text, WhatsApp and email on the same screen: the same as in the app, ask first for everything, or nothing.
Forward a customer’s email to your assistant’s address and it’s filed on that customer’s inbox thread instead, with anything it asks to change waiting for your OK.
For agents
A proposal made by text, WhatsApp or email is approved only by its one-time reply code from the owner’s connected address, or on its page. channels.setAutonomy sets a channel apart from the assistant’s autonomy (same, auto, ask or never for every area).